Refund Policy

Last updated: June 30, 2026

1. 30-Day Money-Back Guarantee

We stand behind our paid products with a 30-day no-questions-asked money-back guarantee. If you are not satisfied with your purchase for any reason, you can request a full refund within 30 days of the purchase date.

2. How to Request a Refund

To request a refund, email us at [email protected] with your order number or transaction ID. We will process your refund within 5 business days.

3. Eligibility

• Refund requests must be made within 30 days of the original purchase date.
• Licenses or keys associated with refunded purchases will be deactivated.

4. Free Products

Most ExileCode products are free. Free products are not subject to refunds.

5. Donation Contributions

Voluntary donations are considered non-refundable gifts. If a donation was made in error, please contact us.

6. Payment Processor

All purchases are processed securely through our payment processor. Refunds may take 5-10 business days to appear on your statement.

7. Contact

If you have questions about refunds, please contact us:

• Email: [email protected]
• Company: IKOALA INC, 621 W 135TH ST, NEW YORK, NY 10031